Calix Inc. (NYSE: CALX) has added the 836GE residential services gateway (RSG) to its unified access portfolio. The 836GE RSG acts as a central management hub for all broadband-enabled devices within the home. As fully managed network device, the 836GE RSG enables service providers to generate new revenues through in-home services and enhance the quality of the subscribers' broadband service experience, according to Calix.
The 836GE RSG combines the functionality of a 700GE optical network terminal (ONT) with selectable band 802.11n Wi-Fi and internal multi-input multi-output (MIMO) spatial diversity antennas. The 836GE RSG also features four Gigabit Ethernet ports that can be provisioned to operate independently or in full bridged mode, to support whole home DVR deployments. Initially, the 836GE RSG will be available as a point-to-point Gigabit Ethernet premises device, but will be able to support GPON
in an upcoming software release.
"We conducted an extensive evaluation of several different vendor equipment solutions, and Calix demonstrated that their equipment is 'open access ready' out of the box. Calix really understands what is needed to support a true open access network environment with multiple providers offering dozens of services," said Andrew Cohill, president and CEO of Design Nine, which designed and manages the New Hampshire FastRoads project .
By combining the 836GE RSG with the Calix Consumer Connect software application, service providers can extend their view into the home environment. Consumer Connect is cloud-based software that integrates with customer premises devices, like the 836GE RSG, to remotely activate and manage broadband devices within home networks. With IP applications that are sensitive to latency and jitter proliferating throughout the home, service providers must address troubleshooting and service delivery quality challenges among subscribers. The combination of the 836GE RSG and the Consumer Connect application serves as a 24/7 virtual technician for service providers within their subscribers' homes, allowing them to manage and troubleshoot all the way to the consumer's IP device and differentiate themselves from the competition by providing superior customer service, says the company.
"The 836GE RSG makes great strides in extending fiber access networks into the home and opening up a number of new service and revenue possibilities for our customers,” said Robert Balsamo, Calix vice president of product strategy. “As the basis of competition shifts to focus on the broadband experience of subscribers, solutions like the 836GE RSG will give service providers the tools they need to become more operationally efficient and create a unique and always-connected experience for their end-user customers."
The 836GE RSG is based on the Calix 700GE family of ONTs, which the company claims is the most widely deployed fiber access solution in North America. The 836GE RSG features a consumer friendly graphical user interface (GUI) for the wireless router, with simple set up for the majority of consumers, but also allowing tech-savvy consumers to access many features and settings. A second GUI, accessible only to the service provider, enables remote provisioning and troubleshooting. The device can also operate as a router or as a bridge, if the consumer chooses to utilize their own router
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